UX Design Professional·Civic Tech & SaaS

I turn complex product problems into clear, usable experiences.

8+ years in civic tech, SaaS, and client work. Research, information architecture, interaction design, and usability testing.

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8+ Years of Experience, Civic Tech & SaaS, Research-Led UX, Accessible Products, Web + Mobile Platforms, Design Systems at Scale

About me

I'm a UX designer with over 8 years of experience building and improving digital products across web, mobile, and enterprise platforms.

I started in hands-on design and front-end work, then moved into senior UX roles on civic tech, nonprofit, SaaS, and client projects.

I focus on research, information architecture, interaction design, and usability testing. I like taking dense organizational problems and making them simple to use.

How I got here

From an offline computer in the mid-2000s to civic tech, client UX, and nonprofit systems. The long path that shaped how I work.

Mid-2000s

A computer, no internet, endless curiosity

I got a computer long before I got a connection. That limitation shaped me. With nowhere to browse, I stayed inside the machine and poked at whatever I could open.

Photoshop was already installed. I taught myself by swapping heads onto other people’s bodies until the seams disappeared. The jokes were silly. The eye for craft was real.

Breaking things was part of the education. Opening cases, mixing parts, and putting them back together left me with an immense affection for computer hardware, not only what showed up on the screen.

What collaborators say

Feedback from people I have designed with across civic tech, SaaS, nonprofit, and client teams.

Few designers step outside their mandate to think about business development. Arun did, and he did it well. Always responsive and on time. We are lucky to have him.
Alexandre FoisyDirector General · Democratik
His professionalism, dedication, politeness, and grasp of complex requirements make him someone I would gladly recommend to anyone needing a reliable, talented professional.
Mathieu BelangerCross-team collaborator
At Cloudlaya, Arun's sharp eye for UX audits and product reviews has brought tremendous value to our clients, significantly improving their overall product usability.
Nabin AdhikariCo-founder · Cloudlaya
Few designers step outside their mandate to think about business development. Arun did, and he did it well. Always responsive and on time. We are lucky to have him.
Alexandre FoisyDirector General · Democratik
His professionalism, dedication, politeness, and grasp of complex requirements make him someone I would gladly recommend to anyone needing a reliable, talented professional.
Mathieu BelangerCross-team collaborator
At Cloudlaya, Arun's sharp eye for UX audits and product reviews has brought tremendous value to our clients, significantly improving their overall product usability.
Nabin AdhikariCo-founder · Cloudlaya
Few designers step outside their mandate to think about business development. Arun did, and he did it well. Always responsive and on time. We are lucky to have him.
Alexandre FoisyDirector General · Democratik
His professionalism, dedication, politeness, and grasp of complex requirements make him someone I would gladly recommend to anyone needing a reliable, talented professional.
Mathieu BelangerCross-team collaborator
At Cloudlaya, Arun's sharp eye for UX audits and product reviews has brought tremendous value to our clients, significantly improving their overall product usability.
Nabin AdhikariCo-founder · Cloudlaya

His dedication to User Experience always stood out to me. He's genuinely a jack of all trades. Most recently he helped with the UX on the CostQ Application.
Nitesh KarkiFriend & frequent client
He consistently goes above and beyond what's asked of him, and is always a joy to work with. I'm grateful for everything he has done for Far Too Young.
Avinash SharmaFounder · Far Too Young
His dedication to User Experience always stood out to me. He's genuinely a jack of all trades. Most recently he helped with the UX on the CostQ Application.
Nitesh KarkiFriend & frequent client
He consistently goes above and beyond what's asked of him, and is always a joy to work with. I'm grateful for everything he has done for Far Too Young.
Avinash SharmaFounder · Far Too Young
His dedication to User Experience always stood out to me. He's genuinely a jack of all trades. Most recently he helped with the UX on the CostQ Application.
Nitesh KarkiFriend & frequent client
He consistently goes above and beyond what's asked of him, and is always a joy to work with. I'm grateful for everything he has done for Far Too Young.
Avinash SharmaFounder · Far Too Young

Few designers step outside their mandate to think about business development. Arun did, and he did it well. Always responsive and on time. We are lucky to have him.
Alexandre FoisyDirector General · Democratik
His professionalism, dedication, politeness, and grasp of complex requirements make him someone I would gladly recommend to anyone needing a reliable, talented professional.
Mathieu BelangerCross-team collaborator
At Cloudlaya, Arun's sharp eye for UX audits and product reviews has brought tremendous value to our clients, significantly improving their overall product usability.
Nabin AdhikariCo-founder · Cloudlaya
Few designers step outside their mandate to think about business development. Arun did, and he did it well. Always responsive and on time. We are lucky to have him.
Alexandre FoisyDirector General · Democratik
His professionalism, dedication, politeness, and grasp of complex requirements make him someone I would gladly recommend to anyone needing a reliable, talented professional.
Mathieu BelangerCross-team collaborator
At Cloudlaya, Arun's sharp eye for UX audits and product reviews has brought tremendous value to our clients, significantly improving their overall product usability.
Nabin AdhikariCo-founder · Cloudlaya
Few designers step outside their mandate to think about business development. Arun did, and he did it well. Always responsive and on time. We are lucky to have him.
Alexandre FoisyDirector General · Democratik
His professionalism, dedication, politeness, and grasp of complex requirements make him someone I would gladly recommend to anyone needing a reliable, talented professional.
Mathieu BelangerCross-team collaborator
At Cloudlaya, Arun's sharp eye for UX audits and product reviews has brought tremendous value to our clients, significantly improving their overall product usability.
Nabin AdhikariCo-founder · Cloudlaya

Few designers step outside their mandate to think about business development. Arun did, and he did it well. Always responsive and on time. We are lucky to have him.

Alexandre FoisyDirector General · Democratik

Skills & languages

If I were an operating system, this would be the poster on the wall.

Domains
Application layer
- Civic Tech
- CRM & SaaS
- Nonprofit
- Mobile Field Apps
- Cloud / Client Products
- Campaign & Telephony
- Enterprise Workflows
- Web Platforms
Craft
Core services
- UX Research
- Personas & Journeys
- Information Architecture
- Interaction Design
- Wireframing & Prototyping
- Usability Testing
- Design Systems
- UX Strategy
- Accessibility
- Mentoring
- AI-assisted Development
Toolchain
Libraries & drivers
- Figma
- FigJam
- Framer
- Miro
- Axure
- Adobe XD
- Photoshop
- Illustrator
- Premiere / After Effects
- HTML/CSS
- Cursor
- Claude Code
- AWS
- Google Workspace
Languages
Runtime foundation
- English · Fluent
- Nepali · Native or Bilingual

Skills stack · top = domains, bottom = foundation

Open to freelance projects and full-time UX roles.

If you need a product partner or a senior UX voice on your team, let's talk about what you're building.

Email me

I turn complex product problems into clear, usable experiences.

About me

A computer, no internet, endless curiosity

Skills & languages

Domains

Craft

Toolchain

Languages

Open to freelance projects and full-time UX roles.